FAQ

Delivery, returns & order tracking

Q1. What are your current delivery charges?

Our current delivery charges are: 

  • Orders under £20         £1.45
  • Orders above £20        Free Delivery

 

Q2. Do you offer a next day or same day delivery service?

We are able to offer a next day or same day delivery service providing the items being ordered are in stock and the order is placed by 12pm (There will be extra charges for this service).

 

Q3. Do you deliver outside the UK? (Eire included)?

Yes, we do offer delivery outside of the UK, please contact our quotes team on 02890826677 to receive  a quote and place an order.

 

Q4. How can I track my order?

To track your order you can contactus at info@kpcmhealthandsafetysigns.com or ring our customer service department on 02890826677.

 

 

Returns & Replacements

Q. How do I return a product/order?

If you need to return products or orders please contact our customer service team on 02890826677.. For full guidance on our No Quibble Guarantee, please visit our Terms & Conditions page.

 

Using the site

Q1. I can't find the sign I am looking for can I design my own safety sign?

Yes. You can design your own. Please contact us at 02890826677 to discuss your requirements or alternatively email us at info@kpcmhealthandsafetysigns.com

 

Q2. Do you have an online catalogue?

Not as yet we are production and will get this uploaded soon.

 

Q3. How can I unsubscribe from your mailing/email list?

To unsubscribe please email info@kpcmhealthandsafetysigns.com with your email address and company address and advise if you would like to be removed from our mailing list

 

Q4. How can I write a review?

You can write a review by locating the product you would like to review and clicking on the ‘review this product’ button.

 

Q5. I can’t find the product I am looking for what do I do?

 If you are struggling to find a product, please contact us on 02890826677. Alternatively contact our quotes department for a quote on a custom item at info@kpcmdisplayhealthandsafetysigns.com

 

Payment methods

Q1. What are your payment methods and terms?

We accept the following credit cards.

Payment methods

  • Visa
  • Visa Debit
  • Master Card

We offer a £500 instant credit business account (subject to status).

 

 

 

Orders

Q1. What different ways can I place an order?

We accept orders via the website, Email and by phone.

 

Q2. Can I email my order to you?

Yes, you can email your order to info@kpcmhealthandsafetysigns.com

 

Q3. Can I obtain a copy of my invoice or receipt?

Invoices/Receipts will be emailed separately to your order. If you require an additional copy please contact us via info@kpcmhealthandsafetysigns.com

Discounts & Free Gift Codes

Q1. Do you offer discount on larger orders?

We have the ability to look at pricing on larger orders for more information on this please contact our quotes department on 02890826677 or email at christopher@kpcmhealthandsafetysigns.com

 

Q2. I have a free gift code how do I redeem this?

To claim your free gift, coupon or offer codes must be entered in the offer code box of the shopping basket before you reach the checkout.

Opening Times

Q1. What are your opening times?

We are open Monday to Friday from 9am until 5.30pm apart from Bank holidays